Terms of service


You have to register the tours online using the booking form and we will confirm this by email.

Minimum number of participants:

Our tours take place with a minimum of 4 participants.


Private customers: cash payment on the day of the tour

Corporate customers: cash or bank transfer

Value added tax:

all prices including 20% ​​VAT

Cancellation policy:

from the 20th to 10th day before the tour 45%
from 9th to 3rd day before the tour 65%
from the 3rd day before the tour 85%
in case of no-show for the tour 100%


If a tour cannot be carried out due to travel or exit restrictions, there are NO cancellation costs.

Bad weather regulation:

If there is a risk of thunderstorms or if the water level is too high, the organizer has the right to relocate the tour to the nearest safely accessible gorge.

Minimum age:

You will find the respective minimum age in the description of the tours, or we will be happy to inform you personally whether a special canyoning tour is suitable for children.

Physical requirements:

Each guest assures that he is at least in an average physical condition. Health restrictions that could pose a risk must be reported to the guide before the tour.

Alcohol, drugs and medication:

Persons impaired by alcohol, drugs or medication are not allowed to take part in our tours and courses.

Swimming skills:

Participants in canyoning tours guarantee that they have average swimming skills.


The guides of the Outdoorfriends have the liability insurance required by law. The participants in the tours have to take care of any recovery costs or accident insurance themselves.

The place of jurisdiction is Steyr

Photos and films:

The participants agree that photos and films made during a tour can be used by Outdoorfriends for advertising purposes.